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Support & Projects

Our internal IT departments and external IT firms use Bridge IT Helpdesk and BiT Projects as the all-in-one solution for IT service management. With full-featured help desk and project management, Bridge IT can help IT teams manage and resolve problems faster.

Our Bridge IT Project management platform is mainly about the planning, scheduling, execution, monitoring and reporting of IT projects. While many industries focus exclusively on IT projects, IT is unique in that most, if not all, industries have some level of an IT component.

 

Ticketing:
Get an integrated Help Desk solution within your Easy Project. Tickets can be submitted through e-mail or directly into the system via the client’s account and are stored in Bridge IT Support Help Desk with defined SLA, pre-paid hours, etc. Additionally, using Action Buttons, you can easily assign tickets per priority by clicking below...

https://help.bridgeitsupport.co.za
helpdesk@bridgeitsupport.co.za.

 

IT Projects:
What is an IT Project? As implied above, an IT project can be any type of project that deals with IT infrastructure, information systems, or computer technology. This can include software development activities, such as programming a simple mobile app or a large scale software system.

https://project.bridgeitsupport.co.za

 

Appointments:
For products tech support ranging troubleshooting to repairs and replacements. Our expert technicians are here to assist:
https://appointments.bridgeitsupport.co.za
info@bridgeitsupport.co.za